3. How to Join

[Before Change] Those who wish to join should register their email address, password, and other necessary information on the official website operated by our company.
* Members are responsible for managing their passwords.
* Members must not lend, transfer, or sell their email address and password to third parties.
* Members are responsible for any damages caused by inadequate management of their email address and password, and our company is not liable.

[After Change]

1. 1. Those who wish to join should register their email address, password, and other necessary information on the official website operated by our company. Membership registration must be done by the individual themselves, providing true, accurate, and up-to-date information about themselves, and cannot be done by a proxy.
2. 2. For those whose membership has been canceled in the past or those deemed inappropriate by our company, we may refuse approval or cancel it even after approval. If it is found that a member holds multiple memberships, we may cancel the duplicate memberships at our discretion.
3. 3. Members are responsible for managing their passwords and must not lend, transfer, or sell their email address and password to third parties. Members are responsible for any damages caused by inadequate management of their email address and password, and our company is not liable.

8. Loss and Cancellation of Membership

[Before Change] Membership will be canceled and all benefits will be lost if any of the following apply. Notification to the relevant member will be omitted.
① If the member requests to withdraw.
② If the member passes away.
③ If false declarations were made at the time of membership registration.
④ If the contact information such as address or phone number becomes unknown.
⑤ If the accommodation fee or other charges under the hotel terms are not paid or payment is delayed.
⑥ If the hotel terms and usage rules are not followed, significantly damaging the hotel's reputation and disrupting order.
⑦ If harm or damage is caused to other guests, the hotel, or hotel employees, regardless of the reason.
⑧ If there is an act that violates these membership terms.

[After Change] If our company determines that a member falls under any of the following items, we may take measures such as suspending the use of this service, changing the login ID and password, or canceling the membership without prior notice. Our company is not responsible for any damages incurred by the member as a result, except in cases where our company is at fault.

1. 1. If there are false statements or deficiencies in the required registration information
2. 2. If it is found that the member is deceased or does not exist
3. 3. If it is found that the member has been suspended from using all or part of this service or has been expelled due to violations of these terms in the past
4. 4. If it is found that the member is a member of an antisocial force or has close ties with antisocial forces
5. 5. If the member engages in violence, injury, coercion, threats, extortion, fraud, or similar actions, or makes unreasonable demands
6. 6. If it is recognized that the member is likely to engage in actions contrary to public order and morals, or is likely to cause significant inconvenience to other users
7. 7. If there is fraudulent activity related to the use of this service or benefits
8. 8. If the member cannot be contacted despite reasonable communication efforts

10. Withdrawal

[Before Change] To withdraw, please complete the procedure on the "Check/Change Customer Information" page within the member's My Page. Withdrawal is complete when the procedure is finished.

[After Change] To withdraw, please complete the procedure on the "Check/Change Customer Information" page within the member's My Page. Withdrawal is complete when the procedure is finished.
Members will immediately lose all rights related to this service (including held points and issued vouchers) upon withdrawal or loss of membership for any reason.

11. Handling of Personal Information

[Before Change]

1. ① Collection, Retention, and Use of Personal Information
   Members agree that the operator and each Hiyori Hotels & Resorts store will jointly collect and use personal information based on items 1 to 3 below, with personal information protection measures in place, for the purpose of operating "Hiyori Hotels & Resorts" and handling member accommodation.

   1. 1. Member name, age, gender, date of birth, contact address, contact phone number, and other information entered at the time of membership registration
   2. 2. Information related to member accommodation reservations
   3. 3. Accommodation and payment history at "Hiyori Hotels & Resorts" for point accumulation

2. ② Use of Personal Information
   Sun Frontier Hotel Management Inc. and its group companies will use personal information for the following purposes.

   1. 1. Hotel operation and related service provision
   2. 2. Handling member accommodation reservations and check-ins
   3. 3. Contacting and sending necessary information for legitimate business activities
   4. 4. Sending promotional materials
   5. 5. Use for marketing activities and product development
   6. 6. Outsourcing part of the handling of personal information to external companies to achieve the above purposes (In this case, we will select contractors with sufficient protection levels, conduct necessary and appropriate supervision, and ensure proper protection levels for personal information.)

3. ③ Provision of Personal Information to Third Parties
   Personal information will not be provided to third parties except as stipulated in these membership terms, but may be provided in the following cases.

   1. 1. With the consent of the relevant member
   2. 2. When requested by public authorities or public institutions under laws and regulations
   3. 3. When requested by the police for investigative cooperation
   4. 4. When necessary to protect human life, body, or property

4. ④ Disclosure, Correction, and Deletion of Personal Information
   Members can request the disclosure of their personal information to "Hiyori Hotels & Resorts". If there are errors in the registered content or changes are necessary, corrections or deletions will be made promptly.

[After Change] We will handle personal information obtained in connection with the use of this service by members appropriately in accordance with our privacy policy (https://www.sfhm.co.jp/policy/).

12. Changes to Terms

[Before Change] We may change the terms (including benefits) without prior notice, so please check the latest terms on the official website when using the service. Any changes will be announced on the official website.

[After Change]

1. 1. We may change the terms (including benefits) without prior notice, so please check the latest terms on the official website when using the service. Any changes will be announced on the official website.
2. 2. If a member uses this service after the date of notification of the revision of these terms, the member is deemed to have agreed to the revision of these terms.
3. 3. We may transfer the business related to this service to a third party, or succeed it through mergers or company splits, and transfer the status, rights, and obligations under these terms to the transferee. Members agree to such transfers in advance.

〇【Item Details】

7 Prohibited Actions

① Members must not engage in or attempt to engage in any of the following actions, either by themselves or through a third party, when using this service. If such actions are discovered, the member will lose their membership.

1. 1. Actions that violate laws, court judgments, decisions or orders, or legally binding administrative measures
2. 2. Actions that are contrary to public order and morals, or actions that provide information contrary to public order and morals to third parties
3. 3. Actions that provide benefits or other cooperation to antisocial forces
4. 4. Actions that infringe on the rights, interests, or honor of our company, our group companies, or third parties
5. 5. Actions that harm the safety or mental health of our company, our group companies, or third parties through abusive language, threats, or other means
6. 6. Actions that impersonate a third party or intentionally transmit false information
7. 7. Actions that illegally collect, disclose, or provide personal information or other privacy-related information of third parties
8. 8. Actions that induce malfunctions, unauthorized access, place excessive burdens on the system, create or hold multiple accounts, or other similar actions
9. 9. Actions that use, create, or distribute harmful programs or external tools that have unintended effects on this service
10. 10. Actions for profit without the consent of our company, through or related to this service
11. 11. Other actions that are significantly inappropriate in light of social norms and deemed inappropriate by our company

② Members must not transfer, lend, sell, pledge, or otherwise dispose of any rights or obligations under these terms to third parties.