Thank you for using Hiyori Hotels & Resorts.
We will change the terms of the Hiyori Hotels & Resorts Club as follows, effective from April, 30, 2025.
Main changes
5. About Member Points
[Before Change]
Point Expiration Rules
〈For reservations made by April 30, 2023〉
Points granted within one year from the month of membership registration will expire 25 months after the month of membership registration.
Example: If you join on December 1, 2020, points granted by November 30, 2021, will expire on December 31, 2022, and will expire on January 1, 2023. Also, for this membership date, points granted from December 1, 2022, to November 30, 2023, will expire on December 31, 2024, and will expire on January 1, 2025.
〈For reservations made after May 1, 2023〉
Points will expire 25 months after the check-out date of each reservation.
Example: For a reservation checked out on June 1, 2023, the points granting date is June 4, three days later, and the points expiration date is 25 months after June 1, 2023. Note that each granted point has an expiration date.
* All points held will expire upon membership withdrawal.
[After Change]
Point Expiration Rules
〈For reservations made by April 30, 2023〉
Points granted within one year from the month of membership registration will expire 25 months after the month of membership registration.
Example: If you join on December 1, 2020, points granted by November 30, 2021, will expire on December 31, 2022, and will expire on January 1, 2023. Also, for this membership date, points granted from December 1, 2022, to November 30, 2023, will expire on December 31, 2024, and will expire on January 1, 2025.
〈For reservations made after May 1, 2023〉
Points will expire 25 months after the check-out date of each reservation.
Example: For a reservation checked out on June 1, 2023, the points granting date is June 4, three days later, and the points expiration date is 25 months after June 1, 2023. Note that each granted point has an expiration date.
* Please note that if you make a reservation using your points before the points expire, and then change or cancel the reservation after the expiration date of the points you used, those points will be considered expired and will no longer be available for use.
* All points held will expire upon membership withdrawal.